Organisational change: The messy reality
This article was originally published on HRZone.co.uk in October 2008
Stories abound of change efforts that have petered out, failed to deliver the expected benefits or disappointed those who were once their most enthusiastic supporters. All too often, the initial enthusiasm, intense activity and (frequently) large-scale investment are followed by disillusionment, cynicism and a feeling of wasted effort.
Can we escape from this pattern into something more useful or is it inevitable that events will take this course?
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